Covid-19 Updates from Neighborly
To keep our community safe during the onset of the-virus-that-shall-not-be-named, Neighborly's storefront is currently closed until Illinois' stay-at-home order is lifted. In the mean time, please shop online! We're offering free domestic shipping for orders over $50. Just select "Free Shipping" during checkout. As long as the US Postal Service and UPS drop-off sites remain open, we will continue to ship orders ever other day.
If for some reason we cannot ship your order in a timely manner, we will contact you immediately and offer a full refund.
Local Chicago Customers...
You can opt for contactless pick-up from our store at 1909 W Division St or our new location at 4710 N Lincoln Ave on Sunday, Tuesday and Friday afternoons from 2-4p. Please select a location and day in your shopping cart, then select Pickup on the following webpage during checkout instead of entering a shipping address. If you need a time outside of these windows, just let us know and we can likely accommodate.
Other ways to help...
If you'd like to help our little business through this unprecedented time, please consider purchasing a gift card to use once things calm down (they do not expire). We are also offering mystery gift boxes that support our staff. Or you can sponsor a care package to be delivered to a healthcare worker or first responder.
Since our store is an environment where customers can maintain a 6' space between each other, we expect to reopen when the "Stay at home" order in Illinois is lifted. Upon re-opening, we will be displaying pricing and information on signage and on the fronts of products to encourage browsing with eyes only, will provide gloves for flipping through our artwork, and will maintain a contactless checkout.
Please reference this webpage for any further updates before you come to visit us. We will continue to follow the recommendations of state and local officials and will make every effort to support our customers, staff, and community as we all navigate together through this strange time.
If anything changes, we will update our website, social media, and email lists as quickly as possible.
Our workshops are postponed until further notice but we are offering some workshops virtually! Check here for details.
We appreciate your patience as we try to balance the business that is our livelihoods with what's best for our community at large.
Please reach out to us with any questions or concerns.