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Privacy Policy

CUSTOMER INFORMATION

Protection. At Neighborly, we recognize the importance of protecting the privacy of your financial information. We only collect your personal and payment information for the purpose of processing your order. We will never distribute any of your information to a third party except for the sole purpose of processing your order. Your payment information is passed directly to Shopify Payments to process your purchase, it is never seen nor accessible by Neighborly or any of its employees. Neighborly has access to your name, address and email or phone and the name and address of anyone to whom you ship a product. We pass the shipping name and address to USPS or UPS to purchase a shipping label.

We do not subscribe you to any marketing emails or text messages without your express consent. If you would like to be added to our email subscriber list, please sign up at the link at the bottom of our website.

Confidentiality/Updating. Upon completing the registration process and establishing an account with us, you will be responsible for maintaining the confidentiality of your account and your account password, as well as for restricting access to your computer. You agree to accept responsibility for all activity conducted through your account and with your password. Updating your information can be done through our site by logging into your Account.

Information Removal. If you would like to have all of your personal data removed from our records, please contact us at knock [at] neighborlyshop [dot] com. We will also pass this request on to Shopify per the instructions in their privacy policy found here.

SECURITY

Neighborlyshop.com utilizes shopify.com to host and process our orders, Shopify’s compliance extends to all online stores powered by Shopify. Read more about Shopify’s security measures and credit card processing compliance here.

Although we have these security measures to help protect against the risk of loss, misuse and alteration of your information under our control, Neighborly is not responsible for any damages or liabilities relating to any such security failures. You understand that data and communications, including e-mail and other electronic communications, may be accessed by unauthorized third parties when communicating over the Internet.

LINKED SITES

For your convenience, some hyperlinks may be posted on the neighborlyshop.com site that link to other sites not under our control. We are not responsible for, and this Privacy Policy does not apply to, the privacy policies of those sites or of any other companies that we do not own or control. We encourage you to seek out and read the privacy policy of each site that you visit.

Likewise, neighborlyshop.com uses some third party apps such as Notify Me, Product Reviews, and Gift Reggie that you may knowingly provide information to through our website. We are not responsible for, and this Privacy Policy does not apply to, the privacy policies of those third party applications or of any other companies that we do not own or control. We encourage you to seek out and read the privacy policy of each of these applications that you opt to use.

CHILDREN'S INFORMATION

Neighborly has no intention of collecting and does not knowingly accept personal information from any child. If it has been brought to our attention that a child has provided us with personal information we ask that a parent or guardian of the child contact us at knock [at] neighborlyshop [dot] com to delete such information from our database.

LEGAL DISCLOSURE

We may disclose information about you if we become subject to a subpoena or court order, or if we are otherwise legally required to disclose information. We may also use and disclose information about you to establish or exercise our legal rights, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspended illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.

ACCEPTANCE

By using the neighborlyshop.com website, you accept our use of your personal and non-personal information as described in our Privacy Policy. Neighborly reserves the right to modify and update its Privacy Policy at any time by posting the changed or modified Privacy Policy on this page. Your continued viewing of or use of neighborlyshop.com following the posting of any changes to this Privacy Policy will signify your acceptance to any such changes or modifications.