Protection. At Neighborly, we recognize the importance of protecting the privacy of your financial information. We only collect your personal and payment information for the purpose of processing your order. We will never distribute any of your information to a third party except for the sole purpose of processing your order. Your payment information is passed directly to Shopify Payments to process your purchase, it is never seen nor accessible by Neighborly or any of its employees. Neighborly has access to your name, address and email or phone and the name and address of anyone to whom you ship a product. We pass the shipping name and address to USPS or UPS to purchase a shipping label.
We do not subscribe you to any marketing emails or text messages without your express consent. If you would like to be added to our email subscriber list, please sign up at the link at the bottom of our website.
Confidentiality/Updating. Upon completing the registration process and establishing an account with us, you will be responsible for maintaining the confidentiality of your account and your account password, as well as for restricting access to your computer. You agree to accept responsibility for all activity conducted through your account and with your password. Updating your information can be done through our site by logging into your Account.
Neighborlyshop.com utilizes shopify.com to host and process our orders, Shopify’s compliance extends to all online stores powered by Shopify. Read more about Shopify’s security measures and credit card processing compliance here.
Although we have these security measures to help protect against the risk of loss, misuse and alteration of your information under our control, Neighborly is not responsible for any damages or liabilities relating to any such security failures. You understand that data and communications, including e-mail and other electronic communications, may be accessed by unauthorized third parties when communicating over the Internet.
Neighborly has no intention of collecting and does not knowingly accept personal information from any child. If it has been brought to our attention that a child has provided us with personal information we ask that a parent or guardian of the child contact us at knock [at] neighborlyshop [dot] com to delete such information from our database.
We may disclose information about you if we become subject to a subpoena or court order, or if we are otherwise legally required to disclose information. We may also use and disclose information about you to establish or exercise our legal rights, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspended illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.