FREE DOMESTIC SHIPPING ON ORDERS OVER $50 or CONTACTLESS PICKUP FROM OUR SHOPS! Please note USPS shipping is taking up to 5 weeks to deliver during the pandemic. We recommend UPS Ground if you're in a rush!

Workshop Cancellation Policy

UPDATE: We are currently waiving our workshop cancellation policy until further notice. You can cancel your workshop purchase at any time up until the start time of the workshop for a full refund. If you are feeling ill, please stay home.

We are also accepting day-of sign ups as long as you call ahead. If you are interested in attending a workshop last-minute, please give us a call and we will confirm whether we can accommodate you - 773 840 2456.

To cancel, rebook, or if you have any questions, email us at knock@neighborlyshop.com or call 773 840 2456 during store hours.

PLEASE NOTE: We have a 72-hour cancellation policy for workshops. Attendees may cancel with at least 72 hours (3 days) notice for a full refund. With 24 - 72 hours notice, we are only able to offer store or class credit. With less than 24 hours notice, we are unable to offer any store or class credit - no exceptions. At that point, we have made plans with our workshop hosts, purchased supplies, food and beverage, and contractually have to pay hosts for your spot whether you attend or not. If something comes up last minute, feel free to gift your spot to a friend! Email us at knock@neighborlyshop.com to cancel, rebook or if you have any questions.